In-store sales with a receipt are eligible for return/exchange within 14 days of purchase. Refunds will be in the original payment method.
Online orders are eligible for return/exchange within 14 days of purchase. Refunds will be in the original payment method. Please contact firstname.lastname@example.org to initiate a return. Buyer is responsible for return shipping; please use a tracked and insured carrier. We are not responsible for returns lost in the mail.
We are not responsible for lost or stolen packages. If your tracking indicates your item was delivered but you have not received it please contact your carrier to initiate a claim.
If there is any issue with your order please contact email@example.com and we'll see what we can do.
All items must be new, unworn, in original condition with packaging intact. Shoes must be unworn, soles and interior clean. Clothing must be free of hair, pet hair, lint and odors. If ya wore it you’re out of luck.
Discounted/sale items are final sale.