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Returns/exchanges must be initiated within 14 days of delivery.
Discounted/sale items & Dunks are final sale.
All items must be new, unworn, in original condition & packaging intact. Shoes must be unworn. Clothing must be free of hair, pet hair, lint and odors. Gripped & set up hardgoods are final sale. Any items not meeting this criteria may be refused or subject to a restocking fee.
Email orders@coureurgoods.com and include your order # in the subject line.
A prepaid return label will be emailed to you. Affix it to your return packaging. Your return must be packed in its original packaging including an exterior mailer or box.
Buyer is responsible for return shipping costs; we are not responsible for returns lost in the mail. Return shipping will be deducted from the final refund amount.
Once the item is received and its condition verified, a refund or exchange will be issued.
Credit card refunds typically take 2-4 days to process.
If we sent you the wrong item, you suspect the item is damaged or defective, or you have any issues please don’t hesitate to reach out.
orders@coureurgoods.com | 603-427-8659
